Frequently Asked Questions
1. Member Registration
1.1 How to become a TableMap member?
1.2 Why should I register as a member? Is it free of charge?
1.3 Is there any password format?
1.4 Why I have not received the member confirmation email?
1.5 How to change my personal information?
1.6 How to logon to TableMap with my facebook account?
4. Dining Points Programme
4.1 What is TableMap Dining Points Program?
4.2 How many Dining Points can I earn for each reservation?
4.3 Can I earn any points from phone reservation?
4.4 Where can I check my current points balance?
4.5 Will the reward points expire?
4.6 How do I redeem my points?
4.7 When will I receive the gift after I have submitted the redemption request?
4.8 What does the 100P which displayed on the available time slot stand for?

2. Forgot Password
2.1 If I forgot my password, how can I reset it?


5. No-show Enquiry
5.1 How to define as No-show?
5.2 What should I do if I have been assigned as no-show status in error?
3. Registration Procedure
3.1 How to make reservation through TableMap?
3.2 Are there any points to note when making reservation?
3.3 What should I do if I have not received any SMS notification code?
3.4 How can I cancel or amend my reservation?
3.5 How to submit my special request to the restaurant?
3.6 If I can’t make reservation through TableMap, is it possible to reserve by phone?
6. Other Functions
                                             
6.1 How can I bookmark my favorite restarurants?
6.2 How can I recommend a restaurant to my friends?
6.3 Can I reserve the table for my friend?
6.4 How can I receive the news of TableMap?
6.5 What should I do if I don’t want to receive the news of TableMap?
6.6What is 100% Booking Guarantee?
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